Front-office staffing7 min read
A local receptionist helps the clinic welcome patients and manage busy phones. Clear scripts, booking rules, and escalation paths let the hire coordinate administrative work while providers own clinical decisions.
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Front-office staffing6 min read
Lead follow-up is a real workflow, not a spare-time task. Med spas need ownership, response windows, templates, and clean CRM status rules.
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Front-office staffing6 min read
Scheduling support works when service durations, provider rules, appointment types, and escalation paths are documented before the hire starts.
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Local med spa recruiting8 min read
Injector hiring is a local search problem. The strongest candidates often need direct outreach, clear role economics, and a process that respects their current employment.
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Local med spa recruiting7 min read
A practice manager is not just another person to take tasks. The role needs authority over standards, people, follow-up, and operating cadence.
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Staffing strategy7 min read
A useful hiring budget separates the recruiting fee from employee compensation and onboarding costs. ScrubOps charges 25% of first-year base salary for injectors, NPs, PAs, and leadership, and 20% for standard local roles.
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Med spa operations6 min read
Patient concierge work should improve service consistency while staying inside approved administrative communication boundaries.
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Med spa operations6 min read
Front desk overload shows up as missed calls, slow lead response, messy schedules, and patient communication gaps. The right first hire depends on the bottleneck.
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