How ScrubOps handles website and inquiry data.

ScrubOps is owned by BIJI Labs LLC. In this policy, "ScrubOps," "we," "us," and "our" refer to BIJI Labs LLC and its ScrubOps staffing and recruiting services.

Information we collect

We may collect information you submit directly, including your name, email address, phone number, company or practice name, role, hiring needs, candidate or job details, scheduling preferences, and any message you send through our forms or email.

We may also collect basic technical data when you visit the website, such as browser type, device information, IP address, referring pages, pages viewed, timestamps, and cookie or analytics data.

How we use information

We use information to respond to inquiries, schedule calls, evaluate staffing and recruiting fit, scope services, provide proposals, deliver client work, support billing and operations, improve the website, and send relevant business communications.

Staffing and recruiting context

If you share role descriptions, candidate details, compensation ranges, workflow notes, or onboarding information, we use that information to assess and deliver staffing or recruiting services. Do not submit sensitive patient information through public website forms.

Patient information

Some client engagements may involve workflows that touch patient information. Any such access must be governed by the applicable client agreement, role scope, access controls, privacy expectations, and business associate requirements where they apply. Website inquiry forms are not intended for protected health information.

Service providers

We may use third-party tools for forms, scheduling, CRM, email, analytics, hosting, recruiting operations, payment processing, and related business functions. These providers may process information on our behalf for the purposes described in this policy.

Sharing information

We do not sell personal information. We may share information with service providers, professional advisors, recruiting and operations partners involved in delivery, or when required to comply with law, enforce agreements, protect rights, or complete a business transaction.

Cookies and analytics

We may use cookies and similar technologies to operate the website, understand usage, improve content, and support marketing. You can control cookies through your browser settings, though some site features may not work as intended if cookies are disabled.

Data retention

We keep information for as long as needed to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Your choices

You may request access, correction, deletion, or opt-out assistance by contacting us. We may need to verify your identity before fulfilling a request, and we may retain certain information where required or permitted by law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email, or online service can guarantee complete security.

Children

ScrubOps services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy from time to time. Changes are effective when posted on this page unless a different date is stated.

Contact

For privacy questions, contact ScrubOps at partners@scrubops.com.