Front-office staffing

Hire a local med spa receptionist who keeps your front desk moving.

Hire a local, US-based med spa receptionist for patient check-in, call coverage, intake, booking, and a welcoming front desk.

Start this search View pricing

When this role fits

Use this role when admin work is slowing the clinic.

Your front desk misses calls during treatments or checkout rushes.
You need a local team member to own patient check-in, intake routing, and booking support.
Your team has clear call scripts, booking rules, and escalation paths.
You want reliable front-desk coverage, follow-up blocks, and support during busy clinic hours.

Responsibilities

What the role can own.

Welcome patients, coordinate check-in, and support checkout.
Answer or triage inbound calls based on your clinic rules.
Recover missed calls and route new inquiries quickly.
Capture intake notes and update the CRM or scheduling platform.
Confirm appointments, reschedules, and basic patient logistics.
Escalate clinical, pricing, refund, and exception questions to the right provider or manager.

Screening

What to screen for.

Clear phone presence and patient-friendly writing.
Comfort with scheduling software, CRM updates, and documented workflows.
Discipline around privacy, permissions, and escalation boundaries.
Ability to work from scripts while still sounding human and helpful.

ScrubOps model

How ScrubOps helps.

Scopes call types, systems access, handoff rules, and success metrics.
Sources and screens local, US-based candidates against med spa workflows.
Coordinates onboarding handoff so the hire knows what they can and cannot own.
Includes replacement terms in the client agreement.

Recruiting fees

Recruiting: 20% of first-year base salary.

ScrubOps recruits local, US-based talent for your practice. We confirm the role scope, payment schedule, and replacement terms in your client agreement before the search begins.

See pricing Compare services

FAQ

Common questions about this role.

What patient communication can a receptionist handle?

Receptionists can handle check-in, appointment questions, intake coordination, and other administrative communication using your clinic’s approved scripts and privacy standards. Clinical questions go to the appropriate licensed provider.

Do you recruit specifically for med spa front desks?

Yes. ScrubOps scopes each local search around med spa patient check-in, calls, intake, scheduling, CRM updates, and patient communication standards.

How is this priced?

Front-office recruiting is 20% of the hire’s first-year base salary. The client agreement defines payment and replacement terms.

Need help deciding if this is the right first hire?

ScrubOps will understand your clinic’s needs and scope the local role before sourcing starts.

Start hiring Book a call