Add scheduling support that keeps the provider calendar tight.

Hire a local, US-based med spa scheduling coordinator for consult booking, provider calendar support, reminders, confirmations, and reschedules.

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When this role fits

Use this role when admin work is slowing the clinic.

Consults are slow to book after leads come in.
Provider calendars have gaps, late cancellations, or avoidable reschedule churn.
The front desk is handling calendar work between check-ins, checkout, and phones.
Your booking rules are teachable and can be documented.

Responsibilities

What the role can own.

Book consults and route appointment requests by service, provider, and clinic rules.
Confirm upcoming appointments and handle basic rescheduling.
Maintain waitlists, cancellation lists, and follow-up reminders.
Keep CRM and scheduling notes clean after each interaction.
Escalate exceptions, clinical suitability questions, and VIP patient issues.

Screening

What to screen for.

Calendar discipline and comfort with detail-heavy workflows.
Ability to follow service-specific booking rules.
Strong written follow-up and confirmation habits.
Good judgment about when to escalate instead of improvising.

ScrubOps model

How ScrubOps helps.

Maps scheduling rules before candidate screening starts.
Screens for scheduling accuracy, communication style, and tool comfort.
Supports onboarding handoff for calendar access, scripts, and escalation rules.
Aligns candidate experience with your booking rules, clinic schedule, and team handoffs.

Recruiting fees

Recruiting: 20% of first-year base salary.

ScrubOps recruits local, US-based talent for your practice. We confirm the role scope, payment schedule, and replacement terms in your client agreement before the search begins.

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FAQ

Common questions about this role.

Can this role handle multiple providers?

Yes, if provider rules, availability, service durations, and escalation paths are defined before launch.

What systems can the role support?

ScrubOps scopes the specific CRM, scheduling, phone, and messaging tools used by the practice before the search begins.

Does this role work alongside our clinic team?

Yes. ScrubOps recruits local, US-based scheduling coordinators who can work with your front desk and providers during clinic hours.

Need help deciding if this is the right first hire?

ScrubOps will understand your clinic’s needs and scope the local role before sourcing starts.

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